At Farborg, customer satisfaction is not merely a business concept; it’s ingrained into the company ethos. From product to people and planet – Farborg is committed to excellence, ethics, and always going the extra mile.
The team at Farborg is passionate about being different, offering every one of their valued customers a unique and unrivalled service.
Here are some of the exceptional benefits you can expect as standard when purchasing a Farborg riser recliner:
Sophisticated, contemporary designs with a variety of exciting options to choose from
Each riser recliner chair comes with a number of functions, such as being able to adjust the backrest, raise the leg rest and move into a rise position for effortless exiting out of the chair. In addition, these superbly comfortable and exquisite chairs come with a clear, lightweight, and easy-to-use handset. The handset holder can be positioned on either side of the chair, depending on your preference.
You have the freedom and fun of being able to design the ideal chair for yourself – one that’s suited to your height and weight but also complements your living space beautifully. Farborg’s pioneering range of chairs is made-to-order, which means that you can customise your chair to suit your preferences, style, and taste. The collection features three riser recliner chairs, each available in three sizes, and all of which come in 15 gorgeous, contemporary fabric options. That’s 135 amazing options altogether!
It’s all about choices and making your ideal riser recliner a reality. Farborg chairs fit seamlessly into your existing furnishings and décor. If you have a different fabric you’d like your chair to be finished in, perhaps to match a current suite at home, Farborg can sometimes custom-cover your chosen chair type. Ask their helpful and friendly team about this option if it’s something you’d be interested in.
Try before you buy for total peace of mind
Investing in an item of furniture that is going to become a well-loved staple in your home is a big decision and not one to be taken lightly. If you’re undecided about whether a riser recliner chair is for you, simply contact Farborg to arrange for a home visit. You’ll only ever be greeted by one of their relaxed, helpful, and friendly nationwide team members – because, as we all know, pushy salespeople are extremely off-putting to potential customers.
The team member will provide you with a personalised and direct service by bringing along a sample chair and fabric options to you and even measuring the space for you. They’ll ensure you have the relaxed opportunity to try out Farborg’s superior quality riser recliner chairs in the comfort of your own living room without any stress or pressure.
Clinically approved chairs
It’s very important to the team at Farborg that they understand the science behind what makes the most comfortable seating. That’s why they collaborate hand in hand with clinical professionals. All Farborg chairs are clinically approved, and their specialised team includes two Occupational Therapists and a Tissue Viability Nurse.
The accomplished team at Farborg are highly experienced and knowledgeable craftspeople with many years of specialised and skilled expertise when it comes to creating quality, functional, comfortable chairs – making over 12,000 riser recliner chairs every year.
Transparent pricing
With Farborg, there are absolutely no hidden extras. They strive to ensure all their prices are completely transparent. All of their chairs and fabric choices cost the same, so it’s simply a matter of choosing what you prefer and having the team make your riser recliner dream a reality.
Comprehensive service package
Should you have any problems with your chair, Farborg is committed to ensuring that your chair is back in working order as quickly as possible. Their comprehensive service package provides you with access to nationwide service engineers. You’ll also have access to call out technicians for any urgent matters. The knowledgeable and efficient service team will handle any problems promptly and professionally, with next-day delivery of spare parts.
100% no-quibble comfort guarantee
Something not quite right with your purchase? Customer satisfaction means everything to the team at Farborg. If you’re not completely comfortable in or satisfied with your Farborg chair, let them know by emailing hello@farborg.com, and they’ll readily pick it up and provide you with a full refund – that’s a promise. They’ll even send you flowers and chocolates to make up for the inconvenience!
Fast nationwide ‘white glove’ delivery service
No matter where you are in the country, Farborg will custom build and deliver your Farborg chair within three weeks of it being ordered.
Farborg’s nationwide delivery service is fast, free, and effortless – they’ll deliver your stunning made-to-order chair directly to your chosen room. The expert Farborg team will install it, set it up in your favourite position, clearly demonstrate to you how everything works, answer any questions you have, and take all the rubbish away with them.
Welcoming your Farborg chair into your home is a full-circle milestone. If you’d like your old chair removed, they can take care of this for you too. For £85, they will take your old chair away and donate it to the British Heart Foundation if appropriate or recycle it otherwise.
To learn more, visit Farborg’s online shop or request a brochure
If you’d like to find out more about Farborg’s premium quality riser recliner chairs, you can browse through their selection of chairs and fabric designs via their online shop, or you can request a brochure. Their friendly customer service team is also always simply a phone call away if you have any queries or would like some assistance.
