Advancements and optimization of technological tools and, (not to forget) COVID-19 have caused the logistics and transportation business to substantially modify its operations.
Customers now demand same-day delivery when they make purchases from online merchants instead of willingly waiting for a few days or weeks for their orders.
The good news is that same-day shipping and delivery are possible, as e-commerce businesses constantly strive to evolve their approaches to better serve their clients and increase revenue.
E-commerce giants like Amazon have set a benchmark for newbies in the e-commerce business with their seamless same-day delivery and shipping services.
Same-day delivery and shipments require mindful product sourcing, an understanding of geographical constraints, a well-trained staff, and a speedy logistics service.
If you’re all set to provide your customers with same-day delivery and shipment, here’s what you should know.
How Is Same-Day Delivery Different From Same-Day Shipping?
As an e-commerce person, you’d already know what we are talking about.
The term “same-day shipping” refers to shipping a purchase request on the day it is ordered. Compared to businesses that delay shipping products, same-day shipping can improve the chances of timely delivery by one or two days.
While same-day delivery, as the name implies, means delivering the order on the same day as requested. Same-day deliveries are restricted to a time frame for order placement for timely deliveries, such as placing an order before noon or a pre-set time by the retailer.
A customer might mistakenly believe that same-day delivery and shipment are synonymous. To prevent confusion and disappointed customers, it’s best to clearly state the terms and conditions on your website if you’re offering this service.
What Happens During Same-Day Delivery?
Same-day delivery is one of the most attractive services an e-commerce business can offer. However, customers typically need to place an order within a specified window of time and location for the deliveries to happen.
It’s a faster yet more expensive solution for businesses and consumers.
Here’s how same-day delivery is organized:
- Confirmation: The software conducts a security verification when the user is prompted to pay at checkout time. Following the order placement, an email confirmation with tracking information is delivered to the customer’s mailbox.
- Processing:The processing phase takes place in fulfillment centers, and entails selecting, packaging, and delivering the specified items to the clients. Order processing is influenced by the product’s characteristics, packaging, delivery charges, and efficiency of labor.
- Delivery: After being sorted, the item is delivered to the regional destination point, where it is scanned, sorted, and then put into a transport truck.
How Does Same-Day Shipping Work?
Most customers often anticipate same-day shipping as same-day delivery. They are disappointed when they don’t receive their order on the same day, even after paying a premium for the service.
Why should you pay extra for a service that will take 3-4 days to deliver your order?
Your regular packages are not sent out for direct deliveries. Rather, they move in the most economically efficient routes possible by hopping from one shipping port to another. For instant orders like those with same-day shipping, the transporter can ensure delivery via the fastest route possible.
Same-day shipping adds to the expense for the following reasons:
- The economical method of delivery is therefore no longer used for the shipment.
- The shipment is segregated from bulk orders and often sent via designated delivery trucks.
Although all prominent transporters have established procedures for processing same-day shipments, they work to prevent system exploitation. Admittedly, they strive to deliver most of the merchandise as cheaply and diligently as possible.
Why Are Same-Day Deliveries Worth Spending For?
Satisfied Customers
Customers don’t wish to be kept waiting for ages after making a purchase, and if there are prolonged delays or lost packages, they may choose another provider.
Providing same-day delivery to your clients can maximize their satisfaction, resulting in good feedback on social media for prospective clients to read.
Strengthening Ties With Customers
Offering your clients top-notch service is indeed the key to earning their confidence. It is precisely what same-day delivery accomplishes by allowing customers to enjoy their purchase the same day it is made.
Businesses that provide this service have a greater chance of developing stronger client connections that will result in repeat customers.
Sales Driven by Prompt Shipping
Most businesses constantly seek new methods to increase their clientele and move more merchandise off the shelf.
Your clients will receive orders promptly thanks to same-day delivery, a dependable shipping mode. Buyers will eventually become more willing to seek your services, boosting their income.
Additionally, charging more for same-day delivery will increase your company’s financial performance while paying other expenses.
Reduced Inventory Expenses
Same-day deliveries don’t necessitate complex inventory systems and might assist your company in reducing its inventory expenditures. You can save capital expenditure by reducing the number of inventory items you have on hand.
How Can You Provide Same-Day Delivery to Your Customers?
Any logistics provider that performs same-day delivery has to be efficient and quick. Timing is paramount; therefore, after finishing the selection, they must decide on the best and most effective approach to deliver the products to the customers within the specified window.
The logistics service has to have multiple options available because same-day deliveries are easier said than done. The logistics personnel should gather the products carefully and ensure they are managed with utmost attention and consideration. The need for rapidity must not be at the expense of product management.
Deliver Your Same-Day Shipments With E-commerce Express
When time management and efficiency are essential, what’s better than taking expert help?
E-Commerce Express can be a viable solution if you want to offer your loyal customers same-day deliveries and shipping.
E-Commerce Express is a China-based 3PL logistics service provider and order fulfillment service that offers white label dropshipping, 3PL Warehousing Services, Warehousing Receiving & Inventory Management, Amazon FBA Prep Service and Fulfillment, and many more third-party services.
They’ve got a bilingual and skilled team that works day and night to meet their clients’ expectations. The established sourcing company in China provides many services to help businesses meet their shipping requirements.
They have experienced agents and managers onboard who’ll assist you with branded and custom packaging to help your business stand out.
You can contact their representatives to learn more about how they can help you improve your e-commerce order fulfillment services.
