We know how it feels when you are trying to set up Alexa and it gets stuck on its white screen giving you the Amazon Alexa app stuck on setup error.
The screen can be blue or orange as well. This is going to prevent you from completing the process of setup. The app may also fail to connect with the device such as Alexa or Echo. Therefore this is an issue that needs to be fixed as soon as possible if you are looking to get all the control back.
There are various issues that may be responsible for the Alexa To be stuck on the setup. Today we are going to do an in-depth analysis of what are the possible reasons for which you have to face this error.
Causes Of the Alexa app Stuck on Setup problem?
Compatibility Issue:
The issue could be on your phone which is not compatible with the Alexa app. Thus, this may mean that the app could get stuck and is also going to fail to work due to being not at all compatible.
So, in order to avoid this issue, you need to check the standard requirements of the Alexa app before the setup.
Time and Date:
The Alexa app might have issues in the process of the setup if there are incorrect time and date set up on your phone. You need to make sure in order to avoid the issue that there are no discrepancies in the date and time of the phone.
Smart Network Switch:
When you see a smart network switch on your phone, then the chances are there that it may have been causing the Alexa app to be stuck on the setup issue. Thus, you need to make sure that you are turning off the feature.
AD and VPNs Guards:
If you happen to see that your Alexa enabled device has installed the VPN or AD guard, then it means that you need to disable them. This is because they are going to interfere with the setup process which is going to create the Amazon Alexa App stuck on Setup issue.
Outdated Android System:
There may be a scenario where the Alexa app may get stuck in the setup process because there might be outdated apps. Ths it is very important that you need to check whether those apps are not outdated and you must update them as soon as possible.
There are some of the causes of the Alexa app stuck on the setup issue.
Now now that you have understood the reasons that might result in this issue,
Let us discuss the troubleshooting steps to resolve the issue.
Download the Alexa App:
The first thing that you need to do is to download the Alexa app. If you want to set up your device, then it is significant that you download this app. You can download this app on any device that is iOS 11.0 or higher, Android 5.1 or higher.
What you need to do is to visit the app store and look for the Alexa app.
Plug your device:
After you are done installing your app, the next step is to plug in your device as it does not run on batteries. What you need to do is simply plug in the power adapter directly in your device and attach the other end in the power outlet.
The moment you attach it, the ring is going to turn blue which will mean that the power is connected. After that, it is going to turn orange and you will hear your Alexa. Make sure that it is connected with Wi-Fi.
Reboot the device:
You also may need to restart your device. In order to restart the device, the first thing that you need to do is to make sure that your Alexa powered devices are not connected with the Wi-Fi. After you are sure that the wifi is disconnected, switch off the Alexa device, and then wait for at least 30 seconds.
After that, you need to switch on the Alexa and then see whether you are still stuck up on the setup issue or not. If you are not, then it means that the issue is more advanced.
In Conclusion:
These are some of the ways through which you will be able to make sure that you are not facing any Alexa issue. But if you are still not able to resolve the issue or getting any issue like Alexa Offline, Alexa not responding and Alexa not connected to WiFi, make sure to get in touch with the official Alexa App Helpline. This is going to help you out. Shower Mixer Sink Mixer
