People these day love travelling because it helps them to learn new skills, new languages and gain knowledge. They get to explore various places and also get new experiences.
In today’s world, over 40% of the travel booking is done online. So, it is important for the travel agencies to invest in good software that helps them to work smoothly. Be it flight booking, car booking, hotel booking, cruise booking or sightseeing, a good travel agency software is needed. It helps the travel agencies to provide everything that their customers need under one roof and in turn keeps them happy.
Travel Agency Software is a travel software that helps Online Travel Agencies, Destination Management Companies, Outbound Tour Operator, Inbound Tour Operators, etc. to automate their sales and manage their leads, build quotation, manage suppliers, send invoices and itinerary, etc.
Here are some of the important features that every travel booking engine must have –
Booking Engine that works at all times:
The advantage of having a booking engine is that you need not add your inquiry and wait for the response from the agent related to price and booking availability. Online booking engines that give their customers the access to search and book their hotels, cars, flights, etc. are one of the features of a good travel agency software.
In this way, you can book your travel not just during the office hours but at any time. The booking engine should have various filters so that the customer can get their preference sorted and make better decisions. One such example of a booking engine is BlazeBe. It helps to improve the operational efficiency, reduce costs, increase revenues and value per transaction.
B2B Booking System:
B2B selling is one of the most profitable sales channel. It is a great space for the travel companies to make their business global. B2B travel booking engine are for all kind of travel companies, be it OTAs, DMCs, or Outbound and Inbound Travel Agents. They eliminate the need of making various phone calls and emails just to make one booking.
In this, sub agents just need to log in to their system, check for the hotels, flights, packages, etc. and make booking. This becomes convenient for both the customer and the agent as they need not contact again and again just to make a simple booking. With the help of this module, the details of the agent, their commission, their credit limits can be set.
Travel Back Office Solution:
One of the most important feature of a good travel agency software is that they should have a proper back office module which helps to manage day-to-day operational activities of all travel agencies. Travel Midoffice is one such CRM solution that is especially designed to meet the requirements of the people involved in the travel industry.
It helps to manage suppliers, invoices and leads, build quotations, itinerary and other operations. In 2022, it has become necessary for the agencies to customize the package for their customers according to their needs and preferences.
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Having Travel Portal is a Must:
Travel Portal is a place where you display all your services. Whenever an agent visits your website, the first thing that he clicks is the travel portal, so you must list all the services provided by you. This would help them to get better understanding of your company and your services.
A travel portal includes booking engines, query management, B2B travel software, contract management, travel back office, etc. It is also suggested to make your travel portal mobile friendly as most of the bookings is made through smartphones/tablets.
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Supports multiple languages and currency:
To make your travel agency grow globally, you need to have a software that gives you exposure to various currencies and languages.
If your customer is from India, they should have the option to see amount in rupees and if your customer if from USA, then they should have the option to see the amount in dollar. This would help you to attract international clients and in turn, will increase your revenue.
Conclusion
It is clear from the above mentioned points that you need to choose such a travel agency software that caters to all your needs and help you to serve better. It should not only help your business to function smoothly but also provide satisfaction to your customers.
