When you set out to identify Audio Visual companies Toronto or AV rentals Toronto, there are many factors that you should consider before making the final choice. Some AV services Toronto may claim the capability to cater to elaborate and large-scale events, while others may claim to provide state-of-the-art equipment. But, the responsibility of sifting through all these claims and identifying the right agency for your needs is entirely upon you. To help you through the process, we have culled out these useful tips.
Using a vetting process
Using a vetting process is helpful to understand the past success rate of the service provider being considered. AV rentals Toronto with a large client base and significant experience of at least 3 years in AV rental and a good leadership team should be the initial metrics that you can use for vetting. After shortlisting some names you can examine the financials of the provider, the number of employees, and the responsibilities the employees hold. The next stage of the process will involve checking any testimonials that the service provider can present, web reviews, and even speaking to some of the past clients for their assessment. Once the vetting process is done, do not hesitate to visit a couple of Audiovisual Companies Toronto to understand how they are set up and whether they can efficiently cater to your needs when called upon to do so.
The mindset of the team
Effective and timely communication is an important attribute that your AV rentals Toronto should bring to the table. How good is the mindset of different employees in communicating with various functionaries for your event like financial sponsors, featured speakers, event planners, and venue representatives, etc? Employees of the AV services in different roles should work cohesively to plan and execute their roles to ensure the success of your event.
On-site security systems
Check if your AV rentals Toronto provide secure tracking of AV devices rented including tablets and other handheld devices for recording and tracking audience response and other aspects covered in the event. What is the level of network security and does it effectively address the secure and reliable connection your guests would expect?
Focus on a single rental source
Looking for an AV rental service provider who can cater to all your needs for the event is most desirable. If the chosen service provider needs to find a sub-contractor for a part of the equipment needed, ensure that you make it very clear to the main service provider that the responsibility of managing such equipment and ensuring smooth functioning would be entirely on their shoulders. Further, vetting the sub-contractor is also a good idea since you may not have any surprises at a crucial moment.
Customer support
As with any other product or service, customer support provided by your AV rentals Toronto is another crucial factor. Check the speed with which the AV rental responds to emails and telephonic queries. How efficient are they in handling concerns and problems identified by the client? Do they have the expertise to support project management goals? How does the experience of past clients pan out? Answers to these questions will help you determine if the service provider can present a smooth sailing experience with your event.
