10 Common Mistakes to Avoid in Hotel Management
Following are the solutions to avoid the 10 common Hotel Management mistakes
It is like a dream of every Hotel Management student that they will become the best manager there ever was. A job in Hotel management is in high demand as well rewarding. Just like any other job in any industry, every job comes with its own set of challenges, and hotel management jobs in India have their own challenges. It is very easy to make mistakes and then one will regret so it’s better to know few things before entering the hotel industry. Here are the following few things one should be mindful of in order to become a good manager in the hotel industry.
- Lack of Communication
Running a hotel in this business world is not an easy task at all. A hotel is a kind of system where all its parts should work properly, whereas the system would fail. And what keeps this system working is the proper communication between the staff and the manager. It is important to effectively share all the information in order to increase the productivity of the hotel. For a hotel to be successful, the communication between the staff and the management must be very clear and appropriate. Having proper communication helps to track everything that is happening in a hotel and management will be fully aware of each and everything that is happening in the hotel. The clear conversation will make you ready for more real and potential future challenges. The best hotel management college in India, teach students that how to have comprehensive and explicit communication to minimalize miscommunication.
- Ignore what others have to say
Communication is a two-way street. To communicate properly, listening is essential. Just giving orders is not enough; one must be more receptive to other people’s ideas and suggestions. The more you listen to your team, the better you can understand their needs and concerns. Once you understand your concerns, you can easily solve any of your problems that comes your way and make relevant decisions. In the hotel management industry, a successful manager must spend time with their employees and pay attention to what they have to say and must discuss their concerns, and give value to their reviews.
- Not Building a Great Team
Hotel management is about teamwork. As mentioned above, in hotel management, it is important for managers to communicate with employees and listen to their opinions. The best hotel management college in Punjab, teach students team-building skills to help them not only integrate into their new team at the beginning of their job careers but also help them build their own team in the future life. Hotel management has a simple rule of thumb for success: work as a whole. As a competent manager, one must share with employees the expectations they must meet. In order to keep team morale high, regular team meetings are held, the latest team news is released, and team performance is tracked.
- Not Motivating
Motivation is what makes ordinary people extraordinary. Your employees and staff are a key resource in helping lay the foundation for success, and keeping them happy and motivated are essential to the hotel management industry and it is the responsibility of management to make happy relations with them. Hotel Industry must reward their employees with personal and individual recognition. If your team is loyal to you and their morale is high, it will be reflected in their performance in the long run, which will benefit your hotel. Management should recognize the accomplishments of team members and as mentioned above and will reward them for it. You can provide your team with appreciation, bonus, appropriate rewards, additional vacations, short vacations, discount coupons, etc.
- Having a Worm’s Eye View
It is significant for manager to focus on the big picture. As a manager, you must explain all the insides of hotel management to your team. Up front, you need to inform the quality of service you expect from them to provide to the guests. From a broader perspective, you can better understand everything, including aspects that are not as good as others, making it easier to manage multiple departments. You should remind each team member of their personal tasks, the benefits of completing tasks, and their importance. Explain to your team what each individual’s personal contribution to the overall development of the hotel means and how their joint efforts will contribute to the overall plan.
- Not Setting Definite Goals
Having noble ideas in mind but not realizing any of them is a waste of time, energy, and resources. You should break these ideas down into small parts that are easy to implement. Effective management comes from setting goals and then motivating everyone to work toward the goals. Proper hotel management requires you to set specific goals and encourage your team members to strive for them. A good manager must develop the habit of frequent discussions with each member of the team.
- Non-delegated
Delegation is to delegate your power to others, believing that they will carry out their work with the same or higher efficiency as you. This can be a bit scary, because if it is not done correctly, it can cause differences between team members. However, delegation also has several advantages. It gives them the opportunity to develop their leadership skills and abilities. It also prevents you from micro-management, allowing you to free time to focus on other more important things.
- Unable to Adjust
Survival of the fittest – not only for the animal territory but it is also applied to hotel management. Adaptation has been a rule of nature for a long time; otherwise, the species will cease to exist. Similarly, in the hotel business, people tend to stick to a tried and tested methodology, but don’t forget to consider the value of the change. Change is inevitable, everything will change. You cannot avoid the changes that are occurring today and the changes that will occur in the hotel management industry in the future. The best way out is to control the change. Constantly invest in learning and experimentation. If you do not adapt to the pace of change, you are destined to be eliminated.
- Being Irresponsible
Being a hotel manager, ultimately you are responsible for the overall functioning of the hotel. Even if you are a member of a team or staff of a hotel, you will have your own share of responsibilities to take care of. You must have to be ready to carry whatever responsibility is coming your way.
- Not Taking Appropriate Breaks
Constant work will shock you. As the saying goes, ‘Jack is a boring boy if he just works and doesn’t play. Operating a hotel business is not an easy task at all; there will always be a huge stress and pressure on management. However, you must remember that employees are human beings too. Although they may love their job, it is ultimately a job, not a whole life. Therefore, you should let them hang out with their family, friends, hobbies, and the past. Give them plenty of time to have fun and rest, and give them the necessary rewards. Your employees will work more effectively when they are happy and satisfied than when they are unhappy and dissatisfied.
Top hotel management colleges in India, instill the correct knowledge, ethics, and values to help their students avoid such mistakes and become successful hotel managers.
