Choose the right time. As the saying states, there is a time and a place for everything, and communicating is no different.
Avoid starting discussions about heavy topics late in the evening. Few people will be thrilled to be faced with sorting major issues like finances or long range scheduling when they are the most tired. Instead, deliver messages and conduct discussions about heavy topics in the mornings or afternoons when people are alert, available, and more likely to be able to respond with clarity.
