So, you’ve decided to hire a furniture removalist Adelaide. Your moving day is coming, and you want it to be stress-free and convenient. Hence, the last thing you need is an unreliable and ill-equipped mover that does more harm than good. To find the best fit for your needs, here are six critical questions to ask a furniture removalist before you hire them:
- How long have you been in business?
An experienced furniture removalist will provide expertise and advice throughout the moving process. They know how to safely pack and transport your belongings, so asking about their years of experience is essential.
Be reminded that furniture removalists are responsible for the safety of your belongings. The rationale is that you want to ensure they know what they are doing and come with the right equipment. As such, you want them to be capable of doing so, and experience gives them an edge. But this doesn’t mean you avoid anyone with no experience.
If a business has existed for at least five years, they have happy customers who keep returning.
- Are you insured?
It is a must that the furniture removalist you hire has adequate insurance coverage. Check if they are up to date with their general liability and cargo insurance policies to protect your belongings in case of accidents or damages during the move. The one thing you don’t want to have been surprises or unexpected expenses.
Furthermore, insurance guarantees that the removalist will take responsibility for any mishaps. It is also a sign of professionalism, so ask about it when considering a furniture removalist. Anyone who doesn’t have insurance coverage is either not qualified or too cheap to get one.
- What size truck do you have?
You want to ensure your furniture fits into the truck for safe transport. Knowing the size of the truck that will be used is essential, especially when moving large items like pianos, couches, and armchairs. So, ask the removalist how large their truck is and ask to see pictures of it.
And it’s not merely about the truck size, too. It’s your job to dig deep and determine if the vehicles are in excellent condition. Of course, you don’t want any surprise malfunctions or breakdowns on a moving day, so double-check. It doesn’t mean you should bring a mechanic with you. The inspection, in this case, could be done through photos or videos.
- Do you provide packing materials?
Packing and unpacking are two of the most important tasks during a move. It’s where the bulk of your time and energy will go into. Hence, it would be best to ask if the removalist can provide packaging materials such as boxes, bubble wrap, tape for securing fragile items, etc.
If they don’t provide packing materials, inquire about the cost of supplying them and factor this into your budget. Doing so would save you from having additional expenses on a moving day that may not have been accounted for when making your moving plan with the furniture removalist.
- Are your services customisable?
It’s essential to investigate what services the furniture removalist Adelaide offers and see if they are extendable or customisable based on your needs. Add-on services like packing and unpacking, dismantling large pieces of furniture, storing items in a warehouse, and special crating for valuable items will all depend on the company you hire.
For instance, some removalists may offer a flat rate for their services, while others may tailor their pricing depending on the scope of work needed. Furthermore, it would be best to ask if they offer discounts or reductions during certain times of the year.
- Can I get a comprehensive quote?
Knowing your move’s cost before anything else is always good. Professional furniture removalists should be able to provide you with an accurate estimate or quote for their services before booking. Ensure that all the details and additional costs are included in the quote so you don’t have any surprise expenses later on.
Also, ensure that your quotation is in writing and signed by both parties, as this would serve as a contract binding both parties to the agreement. It’s also important to note that some companies may require a deposit before the move, so ask about this if it applies.
Finding professional furniture removalists who can do a good job is not as hard as it might seem. With a detailed plan and some essential questions, your furniture will be moved safely and securely. Good luck with your move!
