In case there are issues with Spark Xtra Mail then there are several things you could do to troubleshoot the problem. First of all, it is important to verify whether the Internet is functioning well as weak internet can hinder loading or sending emails. If the internet is okay, try to open Xtra Mail on another browser or device because the problem may be with the browser you are currently using. Also, update the browser and clear cookies and history because old or stored data might affect Xtra Mail.
Another general issue which people face is wrong email configuration, especially when using email applications such as Outlook or Apple email. The IMAP and SMTP addresses should be according to the settings provided by my Spark account: imap.spark.co.nz, SSL port 993. For the SMTP – SMTP with SSL aged 465 or 587. If this does not solve the problem, try to disable any active extensions or browser protection software that may have interfered with Xtra Mail.
In terms of other more particular instances, there is an online help center available with FAQs and troubleshooting guides that Spark provides. In the event that none of the above solutions have any impact on the issue, Spark’s contact Xtramail Customer Care remains devoted to the issue and provides more help with getting in touch more in depth or even searching for outages.
More Info: https://resetxtrapassword.com/send-receive-email-problem-in-xtramail/
More Info: https://resetxtrapassword.com/xtramail-is-not-working/
