As a leader in connected-safety solutions, Becklar brings forth a comprehensive and fully integrated range of interconnected personal and workplace safety solutions supported by caring operators at central stations across North America 24/7.
These solutions help protect people and property across various industries, aiming to support corporate clients, employees, individual subscribers, and their assets.
Distinguished by Becklar’s unwavering commitment to innovation, technological advancement, and award-winning, caring service, clients benefit from the industry’s most dependable connected safety solutions supported by wholesale real-time event monitoring services.
Understanding Enterprise Monitoring
With a lack of resources concerning “enterprise monitoring” across the internet, it can be difficult to understand what the term means.
However, in the scope of Becklar’s systems, enterprise monitoring refers to wholesale, real-time monitoring solutions that monitor a variety of safety and security events through technology and people. Becklar has over ten central stations across North America that provide comprehensive real-time event monitoring services including fire/security, medical alerts, environmental systems, workforce safety, real-time video monitoring and IoT device monitoring.
Becklar establishes a dependable support infrastructure for various essential event management devices. Also, Becklar ensures swiftness, precision, and outstanding service. Choosing Becklar allows companies to safeguard the lives and assets of their customers.
Furthermore, Becklar excels in offering top-tier wholesale event monitoring, interactive video monitoring, remote guarding, cloud monitoring, environmental monitoring and hybrid monitoring services. Their subsidiaries—AvantGuard, Armstrongs, and Eyeforce—contribute to this endeavor.
With a focus on continuous technological investment, innovative services, ongoing training, and a presence across over ten locations in North America, Becklar empowers dealers to foster business growth.
Enterprise Monitoring Services
Under the umbrella of Becklar’s enterprise monitoring, there are various types of connected safety solutions that are supported by 24/7 real-time event monitoring. This is done through several services, including:
- Alarm and Event Monitoring
Becklar provides real-time event monitoring for many use cases including: fire, security, environmental, crash detection, medical devices, workforce safety, personal safety and more. Becklar is proud to offer its dealers industry-leading solutions and tools to help address common challenges such as false alarms, customer attrition, and operational issues.
Becklar has also made significant investments in its AI-powered Engage platform to help provide the fastest response times in the market. The platform helps respond to test and false alarm signals quickly, leaving the emergency calls to be handled by caring, well-trained operators. Becklar’s call center is dependable and ready at all times to provide quick solutions.
- Video Monitoring
Advanced video verification technology from Becklar Enterprise Monitoring allows operators to view live video footage of the protected area to confirm if the alarm is valid. This allows emergency personnel to be dispatched more quickly and helps reduce false dispatches. Thus, dealers can enjoy peace of mind knowing their customers are protected.
Also, Becklar’s comprehensive security solution suite has been expanded by acquiring Eyeforce. Eyeforce provides advanced video surveillance technology through remote guarding, which turns each camera in a video surveillance system into a proactive guard. This “guard” can detect unwanted activity or suspicious behavior and alert a security specialist remotely.
- Workforce Safety
Becklar’s Workforce Safety technology—including the WorkerSafety Pro App and Safety Portal—can be supported by real-time monitoring.
The WorkerSafety Pro App provides advanced technology that is easy to use to provide superior protection for lone workers. This app is equipped with features including scheduled check-ins, fall detection, and a panic button. Also, employers are able to monitor this all through sophisticated dashboards. However, Workforce Safety and real-time monitoring can come together to offer an unparalleled end-to-end safety solution.
Even though there are real-time updates in the Becklar Dashboard that employers can view, workers can receive immediate support through Becklar’s call center. Any call or alert that comes through to the Becklar’s many monitoring centers will be met with exceptional speed, accuracy, and service.
How Becklar is Different
Nowadays, connected safety technologies are a part of our everyday lives.
There are many different options available on the market; however, Becklar’s commitment to offering advanced and unprecedented safety solutions, and their integrated enterprise event monitoring, makes them different from the rest.
Here are a few reasons why Becklar stands out.
- Innovation
All companies across the Becklar family of brands are deeply committed to developing solutions to protect people.
This is not limited to enterprise event monitoring. Instead, a culture of innovation is greatly encouraged, with significant investments each year into researching, developing, and implementing the latest services and technologies. Becklar strives to spearhead safety, security monitoring solutions, and dependability to keep people and property safe.
- Reliability
Reliability is one of the main benefits of Becklar’s professional monitoring services.
With Becklar’s ten plus fully staffed call centers across North America, superior protection for customers is the priority. The call centers operate 24/7, ensuring customers and their property will always be protected.
Any pressing issues, emergencies, or threats will be detected and addressed immediately by Becklar’s caring operators. Their team may take steps to contact emergency services, notify any designated contacts, or follow other safety protocols.
Either way, there is peace of mind that a solution is in place to keep everyone safe.
- The People
Becklar’s operators genuinely care.
The operators are not only highly trained, but they are also compassionate and empathic. With award-winning continuous training and experience, Becklar’s operators can provide exactly what is needed. Callers on the line can have confidence that they’re in good hands.
- An AI-Powered Platform
The increased use of AI is streamlining Becklar’s enterprise monitoring solutions.
In the last two years, the AI-powered Becklar Engage Platform handled over 2,000,000 inbound live calls with subscribers on hundreds of thousands of devices, with outstanding results. This was primarily for the mPERS Industry.
The Engage Platform is a proven solution for handling non-urgent messages, allowing live operators to concentrate on more urgent signals. This platform is designed to assist, not replace, the call center staff. It allows for direct and personable assistance in emergencies and quick automated assistance when customers are dealing with non-urgent situations.
The World of Enterprise Monitoring
Becklar’s extensive enterprise monitoring solutions can provide accurate, real-time monitoring for any residential or commercial security issue, fire, residential or commercial burglary, environmental problem, and so much more.
Regardless of size or industry, individuals and businesses alike can count on Becklar to monitor any event at any time with accuracy, speed, and exceptional service. This is technology that can be trusted.
