Why is Allegiant phone number busy?

Allegiant is an ultra-low-cost airline that operates on scheduled flights and charter planes. It is a well-known airline that ensures that passengers get the best help and assistance for reservations or any other query they face. However, sometimes the passengers have to wait on long hold to find Allegiant number busy. This situation occurs due to many reasons, some of which are mentioned here for you as follows.

Reasons behind long call hold Allegiant Air

There can be any reason behind the long hold or delay on your call to the customer service representative. Some of them are mentioned here for you.

Current Situations

The reason can also depend upon the current scenario, like the current covid situation that drastically affects the airline’s authority and reduce staff. This is one of the reasons people face long holds over calls and are unable to connect with the customer service representative as they are not able to attend each and every call of the representative, which is why they face delays while connecting with the airline personnel.

Wrong IVR

People sometimes dial the wrong number to connect with the airline’s customer service team. This situation can better be explained with an example: if you want to inquire about your lost baggage, dial the customer service number allotted for general queries. That is the reason you’ll end up waiting for long hours, the airlines have allotted separate numbers to connect with them for lost and found baggage which is (866) 719-3910, and you can dial 1 (702) 505-8888 for general inquiries.

Different Region Number

People will also face automatic disconnections when they try to talk to the airline’s representative over a call. People usually make the mistake of sailing a customer service number that is not allotted for their region, and that causes a delay and disconnect in the phone line. So, before you dial the customer service number, ensure it is allotted for your region.

Call volume

The passengers usually face long traffic over call, which usually happens during the holiday or festive seasons. People must take advantage of this hold time. The only thing they can do is call the customer service representative in the early hours or in the late hours as not many people try to connect with the representative during those Allegiant customer service hours, and they will find the option to get better assistance over call, and the hold time will also be less.

Final Words

The passengers can also opt for other ways to connect with the airline’s customer service representative, or they can also request a callback by filling out the callback form.

Source: How do I get a live agent at Allegiant Air