If you are struggling with echo show not responding, then do not worry facing this issue with Alexa is not new. Every user faces this issue, once while using the Echo device.
Alexa is a voice control virtual assistant, which happily responds to our voice commands. And it also allows us to control Amazon Echo smart speakers and other smart devices with voice commands.
But sometimes, it fails to serve its functions nicely, which leads to numerous issues, including echo show not responding.
No matter what the causing root of the issue is, it is necessary to find an effortless and effective solution to fix the issues.
There’s nothing more frustrating than a smart home speaker that won’t respond to commands. So, it is required to rectify this issue immediately.
If you are unable to fix this on your own, then you are at the right place. Here you will get to know how to fix the echo show not responding to voice commands.
The following are some problem-solving fixers, to rectify the Alexa red ring issue. So, in order to get rid of this issue, simply go through the below troubleshooting fixers.
Why is the echo show not responding?
It becomes much simpler to identify and implement an efficient and effective solution when we are aware of the causing root of the issue. So, below are some common causes for echo show not responding to voice commands.
- Voice-recognition glitches.
- The mute button is on.
- Slow and weak internet connection.
- Incorrect configuration of Amazon account.
- The wireless connection is not properly working.
- Power outage.
Methods for how to fix the echo show not responding to voice commands
Hope now you have understood why the echo show not responding. Now it is time to specify it as early as possible. Fixing this issue is not a not a challenging task, it is simpler than you think.
If you are also struggling with the same issue. Then obey the below troubleshooting steps, in order to get rid of this Alexa red ring issue.
<h31. Turn off the microphone button
If you have given a voice command to Alexa, and it does not respond. Then it is possible that the microphone button is on, which means the device is mute.
You can identify this, by watching the red bar across the bottom of the screen. Unmute the Alexa by clicking on the button with the icon of a circle with a line through it.
It is located on the top of the Echo Show. And once you unmute the Alexa, it will start responding to your voice command. If this is not the issue, then follow the next step to fix Alexa red ring.
2. Power cycle the Alexa
The quick and easy method to fix most of the issues is to power cycle the device. Sometimes, Alexa has unexpected glitches and requires to be rebooted.
So, to power cycle the Echo device first you need to unplug the Alexa from the power source. Then wait for at least 10-15 seconds and after this plug it back into the power outlet.
Once it reboots completely, check whether the echo show not responding issue is fixed or not, by giving a voice command.
3. Restart the router
Once you reboot the Alexa, then also restart your router. Before restarting the router, make sure there is nobody else is on your home network. Follow the below steps to restart the router.
- Unplug your router from the router.
- Now if it has batteries, then remove them.
- And wait for at least 25-30 seconds.
- After this, plug both devices back.
- Then wait for 5 minutes, so that your Wi-Fi connection to come back online.
4. Check your internet connection
Another possible reason for Alexa red ring is a slow and weak internet connection. An active internet connection is required for Alexa to work adequately.
Check that your modem is working properly or not. If not, then in order to get rid of this, try to connect with a stable internet connection or connect with another network.
You may also require to contact your internet provider, in case there is an outage of the internet in your area.
Sum up
Certainly, these above troubleshooting methods will help you with how to fix the echo show not responding to voice commands. So, before seeking help from someone else, obey the above instructions to get rid of this issue.
It is also required to follow each step, to get rid of this echo show not responding issue. If none of the above steps are helping you out, then try to get in touch with the Alexa experts.
They will provide you with full assistance, and also help you in fixing all the issues related to Alexa including Alexa red ring.