Have you got a sudden change of plans and want to cancel your Avianca flight? If yes, take a sigh of relief. Avianca is well aware of the fact that customers can encounter a change of plans and cancel their flight. To tackle this situation, it enables them to cancel their flight. Customers have to abide by a set of defined Avianca Airlines cancellation Policy and processes, and also pay the cancellation fee. For those who are unaware of Avianca cancellations, the article discussed below can be highly useful. Run your eye over it and understand every minute detail.
Elaborate Online cancellation process:
The online process is often acclaimed as a better and effortless method to cancel reservations with Avianca Airlines. It is due to its hassle-free and uncomplicated attribute. The step-by-step procedure to revoke your Avianca flight reservation is mentioned below.
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The commencing step is to jump to the official website of Avianca by clicking the link- https://www.avianca.com/otr/en/.
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Hit the ‘Manage Your Booking’ tab in the top bar menu and specify the reservation number and passenger’s last name to get to your booking details.
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The details will appear in a short while. Then, click the ‘Cancel Trip’ option.
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A reason for canceling the flight must be given by the customer, and go on to follow the further on-screen process.
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A refund request can also be processed at this stage itself.
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Avianca Airlines will forward a confirmation about the cancellation to your registered email ID.
Get your flight canceled on a call:
If a person is not well-versed with the online cancellation process or does not like to go through it, he/she can directly associate with customer service to cancel their flight. It is an uncomplicated and easy-to-follow process too. Make a call to Avianca Airlines phone number 1 (800) 284-2622. An automated IVR is played after the call, and its options are listed.
Press 1 to make a new reservation.
Press 2 to cancel an existing flight.
Press 3 to request special assistance.
Press 4 to report a lost item.
Press 5 for other inquiries.
Press the correct on your cell phone, and an agent will connect to assist you. Let them know the reason you want to cancel your flight and give the required details.
What is Avianca’s flight cancellation policy?
Both processes to cancel a flight have been explained in detail above. Now, you should understand the policy to cancel Avianca Airlines flight. It has been listed below. Go through it carefully to learn about it better.
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Free cancellations can be made on flights booked on the website, through customer service, or any authorized channel.
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Cancellation requests made within 24 hours of making the reservation are free of cost.
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If a flight departs, no refund can be requested.
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Customers who have booked through a third party cannot make cancellation requests.
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Passengers have to pay a cancellation fee outside the 24-hour risk-free period.
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Refunds are processed after the deduction of a cancellation fee.
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Any customer who fails to board the flight has to remunerate the entire amount of the ticket as a cancellation fee.