Steps to make a claim with Singapore Airlines
If, in any circumstance, you require to submit a claim at Singapore Airlines. You may fill out an online form or reach an executive for your request. There are a few conditions for which the airlines provide compensation or refund to their customers. Further, you will learn the essential information you should know to make a claim.
What are the conditions for claiming a refund or compensation from Singapore Airlines?
If you are thinking about the things for which you can obtain a refund or compensation from Singapore Airlines to request the claim, the conditions are as follows:
- Flight cancellation
- Delayed Flight
- Loss or damaged baggage
- Inconvenience occurred during the flight
How to make a claim online at Singapore Airlines?
The claims can be submitted through the website, which will take a few minutes only. It is an easy procedure to get the refund you are eligible for. If you like to make your claim online, then you have to adhere to the given steps:
- Visit the webpage of Singapore Airlines,
- Go to the Help page on the site,
- Navigate the Compensation/Refund form on the page,
- You need to add the personal details on the form,
- Then mention the concerned Singapore Airlines flight details,
- Choose the reason for claiming a refund,
- Attach the concerned documents on the form,
- Then tap the button ‘Submit Claim” on the screen.
How to make a claim at Singapore Airlines offline?
If you have trouble making a claim online or are not in a position to fill out the claim form, then you can take the help of a live executive to submit your claim. Are you wondering how do I talk to someone on Singapore Airlines? Below are the steps you can follow to reach the executive and make a claim:
- Dial the contact number: 1 (833) 727-0118 on your phone,
- Then choose the key for receiving humanitarian assistance,
- Within a few minutes, an executive will connect with you for assistance,
- Then you can ask to submit the claim request,
- Give all the info the executive asks for,
- And within a few minutes, the claim will be submitted to Singapore Airlines.
Considering the information that is mentioned above, your claim request will be submitted to Singapore Airlines. The process will take at least seven working days to be processed. After submitting the claim request, you will receive a claim number in your email which will help you track the request later.
