Etihad Airways is a major airline in the United Arab Emirates and you can always expect exceptional customer service when you travel with the airline. If you are going to fly with your friends or family, you can easily make changes to the booking, or add a service by using the manage booking feature. The reservation can be as per your needs and your trip will become memorable. You can read further along to get more details.

Steps to manage your Etihad Airways booking:

  • Download and open the Etihad Airways app.
  • Click “Manage.”
  • Enter the booking details.
  • Click “Find my booking.”
  • Select the booking.
  • Click “Change name”

Enter the correct name and attach a relevant document like a valid government-issued ID that displays the name with the correct spelling. The name will be changed and you will get an email containing the updated details.

Find out how to change your Etihad Airways flight:

You can change the flight by Etihad Airways manage my booking tab via the official website. You may follow the steps below.

  • Open the page etihad.com.
  • Select the tab “Manage.”
  • Enter the ticket number and the last name of the passenger, then click “Find my booking.”
  • Select the booking, then click “Change flight.”
  • Enter the new dates or destination.
  • Select the flight as per your needs.
  • If required, make the payment.

You will get an email with the details of the flight change.

Alternatively, you can change the flight by talking to a customer service agent at the ticket counters. You must give the booking details and the representative will retrieve the booking and inform you about the flights that are available as per your requirements. The flight will be booked for you. You may pay via cash, credit card, debit card, or bank transfer. You will get an email with the details of the flight.

Various tasks for managing bookings with Etihad Airways:

  • You can change the date of the trip or the destination.
  • You may cancel the flight and change the name of a passenger. The wrong name on a flight booking may lead to issues during the trip and you can easily avoid it by correcting it.
  • You may purchase a seat or book baggage. You will get your preferred seat with this selection. If your baggage allowance does not accommodate all your travel bags, you can book extra baggage for a fee.
  • Special services like a wheelchair or unaccompanied minor service can be requested.
  • Refunds can be requested and you can book food and beverage. You can get special meals that are vegetarian, diabetic meal, bland meal, gluten-free, fruit platters, low-calorie meal, and many others.
  • You can pay for wifi and enjoy inflight entertainment.
  • You can get an upgrade and book your pet to travel with you.
  • You can check in online and save time at the airport check-in counters.
  • Etihad credit and vouchers can be redeemed.
  • You can book a chauffeur service to and from the airport.
  • You can opt for priority access that will allow you to check in, board the aircraft, and check-in baggage on a priority basis.
  • You will be able to check the flight status easily.
  • If you are someone who cares about flight emissions and wants to offset the flight, you will be able to do it with the help of the manage booking feature.

How do I find out if my Etihad ticket is confirmed?

You can find out whether your ticket is confirmed by checking your email account. You can check for the confirmation email. If you are not able to find the email you can follow the steps below.

  • You have to call the number 1800 123 3901 / 1855 921-4888 and follow the voice instructions below to get to an agent.
  • First, you can choose the language by pressing the relevant number from the menu.
  • You must press 1 for a new reservation or for modifying a booking.
  • Press 2 to get a refund.
  • You have to press 3 to get help with delayed or damaged baggage.
  • To share your suggestion or to file a complaint, you must press 4.
  • Press 9 to speak with a customer service representative.

Once you are connected, you may need to provide details like the last name of the passenger, flight number, and the date of travel. You will be informed whether your reservation is confirmed or not and you will get an email as well with all the essential details.

The information above will be useful if you need to use the Etihad Airways manage booking option. For the solution to any other query related to your trip, you must call the customer service number at 1800 123 3901 / 1855 921-4888 or use the official website. The number remains accessible 24 hours a day throughout the week so that your trip is smooth and you do not face any problems.