Suppose you had a reservation on a Qatar Airways flight that is no longer for your requirement as your travel plan has been cancelled. Now, you must consider cancelling the flight reservation and getting the purchase amount back. Qatar Airways allows flyers to cancel their flight in any circumstance and do a refund, but there are some conditions. Read further to learn about the cancellation and refund policies and the procedure.

Qatar Airways Cancellation and Refund Policies

To know the conditions of the cancellation and when you are eligible for a refund, check out the policies of Qatar Airways below:

  • You need to make the cancellation of your reservation before the flight’s departure to be able to apply for a refund.
  • The passengers need to pay the standard charges in order to cancel their reservation.
  • The service charge and taxes will be deducted from the purchase amount of the ticket at the time of refund.
  • The full refund is only valid for the passengers who cancel the reservation within 24 hours of purchase and has reserved the flight ticket at least seven days from the departure date.
  • Refunds for non-refundable flight tickets are credited as travel points to the passenger’s Qatar Airways account. They can redeem those points on their future travels.

Procedure for cancelling a flight and applying for a refund at Qatar Airways

The procedure you need to follow for cancelling the reservation you made at Qatar Airways, along with the steps for applying for a refund, is given for your help. Adhere to the process to cancel your flight and get a refund.

Via Website: You can make the cancellation and claim the refund using the website of Qatar Airways. Beneath are the steps which you can follow:

  • Head to the homepage of Qatar Airways on your browser,
  • Switch to the “My Trips” tab on the homepage,
  • Add the booking reference number and last name in the columns,
  • Then hit the “Retrieve Booking” button,
  • Now, you will get your reservation details on your screen,
  • Navigate the “Cancellation” option,
  • Choose the reason to cancel the flight,
  • Pay the required charges, if any,
  • Then the flight ticket will be canceled,
  • Further, you will get the refund option on the page,
  • Tap the button, and you will direct to the refund form page,
  • Add the details on the provided columns,
  • Attach documents if required,
  • Then hit the submit button to send the refund request to Qatar Airways.

Via Customer Service: You can also reach an official directly to request the cancellation of your reservation and submit the refund request as well. You can speak with the office for your help by following the below steps:

  • Dial the Qatar Airways UK contact number: +44-330-912-7415,
  • Wait for a person to join the call for assistance,
  • Then ask to cancel your reservation,
  • They will ask you for the flight details,
  • Then state why you would need to cancel the flight,
  • After taking the essential information, the person will start the cancellation procedure,
  • Pay the cancellation charges, and the flight ticket will cancel,
  • Now, ask the person to apply for the refund at the same time,
  • The refund request will also be sent to Qatar Airways.