Do you want to know what the finest cloud contact center providers for businesses in India are? Here is a list of the country’s most dependable top 5 cloud contact center providers if that’s the case. If you are beginning a call center business or already have one, a call center provider can make or break the success of your day-to-day operations. Best Cloud call center features eliminate the need for physical infrastructure, which is critical for any organizations’ customer satisfaction. Many firms have benefited from the introduction of cloud call center services. The top 5 cloud call center providers in India will be discussed in this post. Take a glance at the checklist below.
Knowlarity:
Knowlarity is a cloud call center company based in Singapore and India’s top 5 cloud center providers. Initially, it was based in Gurgaon, India, but in 2013, it relocated to Singapore. Knowlarity is a company that provides solutions to companies in the Southeast Asian and Middle Eastern markets. They are well-known for their process excellence and innovation. Super reception list, click to call, virtual number, call center solutions, and more are among their offerings. Knowlarity has many features and capabilities that have dramatically transformed cloud computing standards. Users can efficiently operate web pages and applications using this platform. Buyers can also use high-security cloud storage, file delivery over a content delivery web, a managed database, and diverse other options. This company has received numerous accolades and recognitions, including the Amazon Excellence Award, the Silicon India Startup of the Year, and the Nasscom Emerge 50.
Ameyo:
Ameyo is a software-based communication provider that handles end-to-end customer journeys and continuously delivers outstanding customer experiences. It is IP-based contact center software that’s both powerful and adaptable. It allows you to have personalized contact with each consumer across several channels, resulting in exceptional customer engagement. Ameyo has 1500 installations worldwide in over twelve business verticals, including Banking, BPO, E-commerce, Financial Services, Telecom, Travel & Tourism, Healthcare, and Retail.
Servetel:
Servetel, a cloud call center situated in Gurugram, was founded in 2017. It is a privately held corporation to reinvent and vitalize the world’s telecommunication infrastructures. It is one of India’s top 5 construction businesses, ensuring constant and effective connection with its clients. Voice toll-free numbers, call broadcasts, IVRS, and other items are used to carry out the company’s services. Best-in-class HD quality, lower costs, customizable and expandable plans, 100 percent customer satisfaction, and 24×7 technical assistance are just a few of Servetel’s advantages.
M cube:
M cube is a cloud-based, state-of-the-art center solution that improves customer experience and sales productivity. This solution makes managing inbound voice calls easier and more inexpensive for your company. You may obtain it for a modest price and register your business with it. SMS, Multiple extensions, API connectivity, Caller ID, Call routing, configurable welcome greeting, Voicemails, CMR integration, conferencing, voice and data integration, and many more are among Mcube’s key features. M cube is used by everyone, including agencies, businesses, individuals, SMEs, and other platforms such as Web apps, Windows, etc.
Mob texting:
Ajay Gupta and Brijesh Kashyap created Mob texting in 2012, one of India’s leading cloud-based contact centers. Bangalore, India-based Mob Texting is a private enterprise. They offer services in various industries, including education, tourism and travel, hotels and resorts, advertising and media agencies, automobiles and dealers, gyms and fitness clubs, and so on. Mtexting provides SMS bots, RCs, Whatsapp, and other multi-channel communication services and their specialities are voice bots, cloud telephony, bulk SMS, authentication, IVR, APIs, and other services.
Move to best cloud contact center Knowlarity:
Businesses should shift to a cloud call center to develop robust and effective customer communication. It will aid in achieving customer satisfaction goals and the long-term viability of all types of enterprises. These are the top 5 cloud call center providers in India, and they offer a wide range of smart solutions. Knowlarity, the top cloud contact center supplier, is in charge of supplying a wide range of services for business use. It’s a critical component of cost-effective, scalable, and efficient communication management. When it comes to features and solutions, Knowlarity is the best cloud contact center provider on the market.
