Logging into a customer account from the admin panel with the Magento 2 Login as Customer extension by FME Extensions is now a smart and rapid way to solve shopping-related issues for eCommerce store owners. Logging in as a customer from the Magento 2 admin interface allows store owners to allow their customers to shop uninterrupted and to provide a better user experience.
This extension allows administrators to log in to the Customer Accounts panel without using a password, giving administrators full control over their client accounts. Administrators can troubleshoot by testing in the “My Account” section.
Customers often experience difficulties when making purchases or completing payments. At this point, the manager must understand and solve the customer’s problem and help the customer. By installing FME Extensions, Login As Customer Extension for Magento 2, store owners will be able to understand the challenges shoppers face when navigating through the website from the shoppers’ perspective.
Log in to the Admin Panel of your Client Account
Use your client account to access the admin panel. Despite the simplicity of the checkout and order process, problems can arise from time to time. In addition, the customer may experience problems with the “My Account” area, and the only way to locate the problem is to log into the customer’s profile using their username and password. With the Magento 2 Admin Login as Customer extension, this process can be completed quickly and easily from the admin dashboard. With this feature, you can access individual customer accounts in seconds, making it easier to resolve issues.
Login As Customer Button
If you use Magento 2’s “Login as customer” module, there are multiple ways for users with administrative privileges to access your customer profile. In the “Orders Grid” and “Customers” sections, as well as in the “Orders” and “Customers” pages, you’ll see “Connect as Customer.”. This will take you to the “My Account” section of your account, where you can analyze the problem.
Login Access can be Restricted
User roles managing Magento 2 logins should be limited to the client extension so that duplicate admin configurations are not created in the admin panel. Consequently, there can be different admin roles assigned to different fields, and each admin should be responsible for only those fields to which they were assigned.
Key Features
- Access to customer accounts with one click
- The user experience should be considered when designing and converting.
- Users can complete purchases by logging in as customers.
- One-Click Customer Account Login
- Remove or Change Misleading Customer Information
- To improve the functionality and design of the store.
- Conversion rate optimization needs to be optimized
