When the Alexa device says, “Alexa having trouble understanding right now!” then you need to check the Alexa device is in contact with the Amazon server and that Alexa enables the WiFi network. If you can solve these issues, contact the Alexa help expert today with USA/Canada: +1 844-601-7233 and UK: +44-808-164-1697 and solve the Alexa trouble understanding with the troubleshooting methods. Dial the Alexa Specialist number and get the Alexa solution.