Do you have to board the flight from Avianca airlines in the next few hours? You must be aware that you must check in before boarding your flight. Here, everything is shared about Check-in With Avianca. Moreover, if you are struggling with anything before the departure of your flight, passengers can contact the airline for a smooth journey.

How can you check in at Avianca airlines? 

There are numerous ways to check in for Avianca Airlines:

  • Mobile app check-in
  • Web Check-in
  • Self-service Kiosk check-in
  • Airport counter check-in

Let’s understand the process for each check-in.

Mobile app check-in

Avianca’s mobile check-in services are offered on almost all the fights except:

  • Domestic flights within Brazil.
  • Flights from New York, Sao Paulo, Brasilia, Liberia, Monterrey, and Flores.
  • Those Flights depart from Santo Domingo, Asuncion, La Habana, and Cancun.  

Web Check-in 

The airline allows online check in for all flights. Follow the process for Web check-in:

  • Visit the official website at Avianca.com.
  • Select Online Check-in.
  • Enter your reservation code, last name, and flight departure name.
  • Click the continue button.

After this, you will be received the boarding pass on your registered email ID. You can use the link, https://www.avianca.com/otr/en/your-booking/check-in/.

Self-service Kiosk check-in 

You can use the check-in airport service within the deadline. Here is the process shared for Kiosk check-in:

  • Access the kiosk.
  • Don’t forget to acknowledge the dangerous goods information.
  • Choose the identification method available to you.
  • Now confirm the passenger names.
  • Select the seat.
  • Enter the contact information and number of bags.

Airport counter check-in means checking in physically at the Airport that you have to reach on time.

How early can you check in at Avianca airlines? 

Passengers are permitted to check in online 48 hours prior to their departure flight. If you are using the check-in from Kiosks located at the Airport, check in 24 hours before your flight.

Arrival time at the Airport

  • You can go to the Airport 3 hours before the international flights.
  • For Domestic Colombia flights, 2 hours before the departure flight.
  • Passengers have to visit the Airport in 1 hour and 30 minutes for local flights in Ecuador.

Check-in closing time

  • 60 minutes for international flights.
  • 45 minutes for domestic flights in Colombia.
  • 35 minutes for local flights in Ecuador.

And the boarding gate closes just prior to 15 minutes departure flight. If you have checked in 24 hours before the flight and have no baggage to check in, arrive 2 hours before the departure for international flights but 1 hour for domestic flights.

Why can’t I check in?

Here is some common reason that passengers can’t check-in:

  • Enter the wrong details.
  • Early check-in.
  • Passengers booked special services
  • Multiple travelers
  • If your reservation includes other airlines.
  • Your booking is pending with the airline.

In case you have any problem, you can reach the Avianca Contact Number dial 1(800)284-2622 to talk to the live representative. This is the convenient mode to reach the airline. However, you can use other methods, such as live chat or social media. Go to the official website for more latest updates.