Hainan Airlines cancellation and flight change policy

Hainan Airlines cancellation policy –

According to Hainan Airlines’ cancellation policy, customers are free to cancel their reservations up to one day before departure. A free cancellation window must be offered to ensure efficient operation.
Passengers will be charged a cancellation fee by Hainan Airlines if they fail to use the free cancellation window. To be eligible for cancellation, the tickets must be purchased at least 7 days before the scheduled departure.
There are numerous online and offline methods for canceling an order. The point of purchase is where passengers must attempt to cancel their reservations.
Hainan Airlines cannot assist with the cancellation of tickets purchased through the agents. To cancel a ticket, the travelers must get in touch with the agents.
If a passenger accidentally purchases two tickets, the airline will waive the cancellation fee for the ticket with the lesser fare. Cancellations may be made up to 48 hours before the flight’s departure.

Look around on Hainan Airlines’ official website.
Pick a location and language that are comfortable for you. You would be forwarded to another page by the airline.
Go to the label “Manage My Bookings” on the homepage.
Type in your last name, E-ticket number, and ID number. Click the “Get” button.
The airline would retrieve your information. You can confirm your cancellation by clicking the cancellation option.
As soon as you confirm the cancellation, be sure to complete the reimbursement form.
Your email ID will be notified when cancellations are made with information on the cancellation and refund.

Hainan Airlines cancellation policy

Per Hainan Airlines’ policy on flight adjustments, customers are free to modify their tickets in any way they see fit. The alterations must be made within 24 hours of the reservation. There are numerous online and physical methods for passengers to change their Hainan Airlines flight. To prevent any errors, the modifications must be done through the point of purchase.
If the passengers wanted to change the date of their Hainan Airlines journey, they would have to pay the price difference between the two flights. Even if the adjustments are made during the free change time, the cost must be paid.
Hainan Airlines offers online seat changes for its customers. The easiest method to guarantee your preferred seat is to make a seat reservation in advance. If the customers haven’t reserved their seats in advance, the airline will assign them any seat at random.
You can modify your meals by going to the “My Booking” area. The meals can be changed at any time without incurring any additional costs for the travellers.
Hainan Airlines allows name changes by providing the passport as verification.
In the event that the airline cancels the complimentary class upgrade on the following flight, travellers shouldn’t request an upgrade in class. Although the airline permits the alteration, passengers are unable to resell their tickets.
Changing the destination is simple, but travellers should confirm that the airline flies to the location they intend to visit.

Look around on Hainan Airlines’ official website. https://www.hainanairlines.com/CN/GB/Welcome
The airline would redirect you as soon as you chose your preferred language and region.
Click the “Manage My Bookings” link found on the homepage.
Enter the ID number, your E-ticket number, and your last name. Press the “Get” button.
The airline would retrieve your information. You can choose the type of change you want to make by selecting the change option.
Changes to seats, meals, dates, and itineraries can be altered quickly; just pay attention while you do so. According to the Hainan Airlines flight change policy, the company would charge a minor change fee.
A notification will be sent to you when the modifications are done.

Hainan Airlines flight change policy

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