The horde of online businesses catering to the diverse needs of customers encounters one common problem – creasing out the last mile delivery system. Whether it is medicine, apparel, electronics, or anything else, it becomes hard to please the customer with on-time delivery. With so many orders from so many parts of the country and such a diversity of orders, it is often very difficult to assign impeccable delivery schedules every time so that every customer is happy.
Indeed, it is the last leg of the delivery that is considered to be the most complicated one. You may have a number of resources in the form of delivery personnel, pick-up vans or other vehicles, etc, but all the resources tend to stifle in the face of an onslaught of orders. This is where last-mile delivery software can help. Let us look at the benefits of such a system.
Optimizing resources
One of the most important things that a good delivery software does is that it helps in optimizing resources. Resources like delivery personnel, trucks and other vehicles, etc are always limited. No matter how many trucks and delivery personnel you have you are surely going to find it lacking. If you can optimize the resources you can deliver more with the same resources. A good last-mile delivery software can help you optimize your resources and therefore make more deliveries with the same set of manpower and vehicles.
Scheduling
While talking about optimizing resources one must remember that an efficient scheduling process is integral to the optimization of resources. In fact, the better you can schedule your deliveries the more stuff you can deliver per delivery. It is like scheduling deliveries to a particular area of a city so intelligently that you can keep the customer happy without sending your delivery personnel to the area time and again.
Route optimization
One of the most important aspects of delivery optimization is route optimization. In fact, this must be the most important criteria in determining the efficacy of the last mile delivery system of your company. Perfect route optimization helps to cut down on delivery time, delivery man-hour, and fuel bill. So, on one end it can enhance customer satisfaction and on the other hand, it can bring down the cost of delivery while making sure that all the last-mile delivery problems have been sorted out.
Establishing efficient routes is the main motto of route optimization. It can be real-time or in advance, but you need to take into account stuff like traffic conditions, weather, the surge in demand, etc.
Tracking
Having the ability to spot your delivery trucks in the allocated route can give you unprecedented control over deliveries. A last-mile delivery solution does just that. It helps the user to track every order and make sure that last-minute changes can be done to make particular deliveries faster and more efficient.
Conclusion
A digital last-mile delivery software solution can help retailers in more ways than one. However, before installing a new system you must be aware of the strengths and limitations of the same.
