Laval, Montreal- June , 2021- ‘’A great product or service is of no use if not delivered to the customer at the right time,” says Blake, Sales Director at Ofauria Cakes.
Studies have shown that having a variety of cake products is key to success in the cake business. It, therefore, calls for prudent management and great organization of all resources to realize business goals in the shortest period. Delivery to the consumer is an integral part of this process and should carefully be factored in. Many cake businesses fail or succeed depending on how they package their delivery systems!
Stand out by giving quality, variety, and seamless and timely delivery of your cakes. This will no doubt make your cake shop the best patisserie Montreal. But what does a successful delivery business entail?
A great businessman must get delivery detail of each order made way before the cake is even prepared, knowing the delivery location and estimated time it will take to make the delivery. Remember, all these involve costs that need to be factored in and recovered from the customer. It has been said that ”A professional who doesn’t deliver as committed is not just lazy, but is a liar ”. Efficiency is key here, explains Blake. Remember, Ofauria is delivering to both indoor and outdoor locations and is keenly being monitored by would-be customers! Displaying high levels of professionalism and distinguished service delivery might win you future business contracts. Make sure to liaise with event managers involved to know when the right and suitable time to deliver the cake is. Leave nothing to chance, beat all odds that might be available, and just deliver!
Most successful businesses thrive on the feedback that their customers have presented to them and acted upon to make the right adjustments in bettering the service delivery and the business in general. You therefore should always be keen to get customer feedback about past experiences. For example, did the customers love the way the cake was presented, packaged and was the cake’s quality meet their expectations? Use this feedback to advance your business Fraisier Christian Faure in Montreal.
You endeavor to always deliver orders before time to win the trust of your customers and grow your clientele continually in the future! Late deliveries might work against the business and costs that could be avoided.
Blake adds that for the business to deliver quality and in time, you need reliable stakeholders. These include suppliers who need to reliably supply the much-needed ingredients in time to ensure timely deliveries. Ensure you keep good relations with bakeries you’ve partnered with, you never know when you’ll get a complex order or receive too many orders for you to meet!
You may not be in a position to offer the varied cake types available in the market. This could be due to high demand or lack of skilled labor required for the type of cake. Get collaborations and partner with equally able partners who have a similar vision and mission of only delivering quality in their endeavors. This way, you will be able to adequately meet and supply all orders without fail or losing business, hence success!
Ôfauria is an online French pastry shop that serves Montreal and its environs. It offers a wide range of French pastries, macarons, fraisier Christian faure and cakes. Visit them here to explore their baked delicacies.
