One of the most frequently occurring problems is the HP printer offline error which occurs without any apparent reason. Therefore in this write-up we have explained the causes for this problem along with its troubleshooting steps. So whenever you are in a situation where you HP printer keeps going offline, just follow the instructions given in the below section.
Why Is My HP Printer Offline?
How to Remove Printer Drivers and Packages
Make sure you are using Windows as an Admin or sign-in as one.
Type CMD in the search bar.
With command prompt open type “printui /s /t2” including the spaces to open the Print Server Properties window.
Now remove the Driver and Package for the printer in question.
You can now add your printer again by selecting Add a Printer from Devices and Printers.
Your printer should now be showing as online and allow you to continue printing.
If not there is likely to be an issue with the printer electronically, further advice would be to contact the printer’s manufacturer or a printer technician.
Always check the cost of a printer fixing error in some cases it may be cheaper to purchase a new printer rather than pay the fixing and maintenance cost.
Another way you can get your printer back online. Follow the steps below:
To attempt to get your printer online. Go to “Settings” and then “Printers.” Right-click on the printer and select “Use Printer Online.”
Check to see if there are any print jobs and clear them. Double click on the selected printer.
Go to “Printer Menu” and select “Cancel All Documents.”
If there was a printer jam or job that may cause the printer to show an error and go offline.
Try to print again to set the printer back online. Print a test page to see if the error has been resolved.
Find the printer and switch it to “printer off” and then turn it back on.
Check to see if the printer has a jam which can create an error.
More Blog: HP Printer Error State Windows 10
Check all the network connections and wireless connections to make sure all connections are working. Restart the device or computer.
If this doesn’t work, you will have to reinstall the drivers.
To reinstall the drivers go to “Settings” then “Printers” and select the printer.
Right-click on the printer and choose “Properties”.
Under the “General” or “Details” look for the driver button, select it and choose the driver again.
You may also have to download the driver from the printer manufacturer’s website.
Reinstall the printer. Under “Printers” in the “Settings” menu, go back select the printer.
Delete the printer from the menu and reinstall it again through the “Add printer” wizard.
Use the latest printer driver from the printer manufacturer’s website.
If this doesn’t work you can try these simple steps:
Click “Start,” then select the “Devices and Printers” folder. Or type in “Devices and Printers” in the search bar open. Or type “Printers” to open the settings menu.
Right-click the icon for your printer. It may be labeled as part of the device name or printer name. Check your device if you’re unsure. Click the “See What’s Printing” option.
Or Left-Click the printer and select “Manage Device”
Click the “Printer” menu in the window that opens and uncheck “Use Printer Offline.” Any items in the print queue for your printer will then print.
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Source URL: HP Printer Offline
