If you have booked your ticket with Aeromexico you need to keep in mind a few important things if you want your refunds.

  • You will not get a refund for voluntary changes
  • You can change routes or you will get a ticket voucher
  • In some cases, you can apply for refunds but it will take 12 months to sanction.

Steps to get a refund from Aeromexico:

  • Visit the official website of Aeromexico
  • Find Manage booking on the homepage
  • Find your reservation
  • Check the status of your ticket
  • If it is showing canceled, scroll down
  • You will see Refund on the right side
  • After clicking, you will see a list of different regions
  • Choose your region to get the calling number
  • Dial the number on your screen

This way, you can get a refund from Aeromexico.

Aeromexico Customer services

If you want to connect with a person on Aeromexico, you can follow the steps given below:

  1. On the homepage, locate the contact us option
  2. You will see the option of Call and Chat
  3. You can choose to call to speak with them over a phone call
  4. You can choose the Chat option to have a live chat with their agent.

By following the above steps, you can get to speak to someone at Aeromexico. Their calling line is available 24/7.

How travelers get a refund from Aeromexico?

The travelers who have successfully cancelled their booking with the airline can get a refund from Aeromexico by considering the following pointers that include:

  • There are chances that the airline might offer the traveler an electronic voucher that is 115 percent of the ticket before tax.
  • However, the voucher has a validity of one year so, the traveler needs to redeem the voucher within 30 days.

Now, to request a refund, contact Aeromexico by dialing the toll-free number as mentioned on the official support page of the airline. Then, the traveler can provide them with the details of their booking and process a refund instantly. In case, if the refund request is not submitted, then the traveler can opt for the live chat session and manage their Aeromexico bookings in time. 

Thus, this is the complete information on how to request a refund from Aeromexico Airlines and plan out their future trips. 

Now, with this, the travelers who are willing to cancel and process a refund for their Aeromexico bookings can make use of the provided information and manage their reservations in time without any doubts. In case of queries, they can visit the airline to seek required assistance.