Electronic toll collection systems are rapidly becoming the default method to pay and collect toll tax. In times of the COVID-19 pandemic where physical touch is being avoided as much as it is possible, electronic toll collection systems is a blessing which also saves time.

Some benefits are:

  • Electronic toll collection has saved a lot of time for commuters because they do not have to stop at the toll plazas in lines to pay cash. The toll collection software automatically detects the account attached to the driver’s vehicle and the amount is reduced. Therefore, there are no long lines and no unnecessary wastage of time.

  • There is no accumulation of a lot of vehicles in the toll plaza area because of which the emissions in the area are reduced significantly. Even if anyone might debate what difference reduced pollutants in one area will make, there is at last some effort being made to this cause and the effect is not negligible when this practice is followed in every toll plaza in the country.

  • Electronic toll collection by and traffic management companies in India have made the commutation through toll plazas very easy because there are no lines and no manual labour involved. This significantly reduces the traffic in the toll booths and thus more vehicles can be dealt with in one toll booth. This in turn increases the amount of toll tax collected and it benefits the economy.

  • The amount of reduced traffic in the toll plazas reduces the risk and number of accidents in the area. The amount of accidents due to long lines at toll plazas was unexpectedly high especially in winter because people speed on highways and expressways.

  • The fuel consumed and wasted is significantly reduced because the vehicles do not have to be stopped and then accelerated which is the main cause of fuel wastage.

  • When a lot of cash has to be handled by the staff at the toll plazas, there is mismanagement. Now that no cash is being used at the toll plazas there is no mishandling and loss. Also, corruption is reduced significantly.

  • Since toll tax is being collected electronically there is no scope of human error.

  • The toll collection softwares being used for toll plaza management and toll collection makes the data collection more efficient and systematic. This kind of data is essential for the government for keeping a track of the activities of the citizens, especially in criminal cases when people need to be traced.

Toll management companies in Delhi have provided various toll management softwares like FASTag which can serve multiple purposes like collection of toll tax and keeping a record of all the necessary data. Some softwares even have parking management facilities and security features like automated gates controlled by the payments made as the vehicles pass through the toll booths in the toll plaza. Electronic toll management softwares is therefore a device of the future which is quite efficient in serving the needs of the people of the 21st century.