Printers often get indulged into errors, and a new error has arrived recently. The error is known as printer system error 1797 and is hindering users through various bugs and viruses. If you are facing a similar error in your device, then get resolves through the below-written steps.
Launch the Printer Troubleshooter
In case the user wishes to launch the printer troubleshooter, then they can pursue the mentioned instructions.
- Navigate to the Start button and select it then choose the Settings option.
- Thereafter, go to the Update and Security option.
- You should select the Troubleshoot section from the left-hand side panel.
- Then move down to the ‘Get up and running’ field.
- Go to the Printer option.
- You have to choose ‘Run the troubleshooter’ option.
- The troubleshooter will start the scanning process and identify the issues.
- Follow the on-screen steps and save the suggested fixes.
- Now, attempting the driver (if needed) and look for any perfections.
Source By : https://fastdirectory.co.uk/blog/how-to-fix-1797-system-error/
Add the Printer Driver
In case the user wants to add the Printer driver, then abide by the provided steps.
- Go to the Start on your system and choose the Settings option.
- Thereafter, click on the Printers and scanner section.
- You should select the Add a printer option.
- Reach the ‘The printer that I want isn’t listed’ option and select it.
- Navigate to the ‘Find a printer by other options’ screen and choose the option ‘Add a local printer or network printer with manual settings.’
- Click on the Next button.
- Go to the ‘Use an existing port:’ option.
- You have to select the drop-down section and choose the File option.
- Click on the Next option.
- Navigate to the Windows Update option and choose it.
- Beneath the Generic option, you will view a number of listed PS printer.
- You may have to take some time to locate the correct match.
Upgrade Printer Driver
In case the user wishes to upgrade the driver, then they can pursue the mentioned instructions.
- Hold the Win + R keys at the same time on your system to launch the Run section.
- After that, input ‘devmgmt.msc’ and select the OK button to launch the Device Manager.
- Go to the Device Manager, spread out the ‘Print queues’ field.
- Reach the printer with error, and right-click on it, then choose the Update driver.
- Navigate to the next screen and choose ‘Search for updated driver software automatically.’
- Windows will check for any awaiting update for the driver, then download and install the driver.
- After installing, reboot the system.
- Now, look whether the 1797 System Error The printer driver is unknown is fixed.
Reboot Services
In case the user wants to reboot the services, then abide by the provided steps.
- Hold the Win + R keys at the same time on your system to launch the Run section.
- After that, enter ‘service.msc’ and select the OK option to launch the services.
- Find pursuing services:
- RPC
- SSDP
- UPnP
- Go to the RPC service and right-click on it, then choose the Stop option.
- Reach the RPC service, and right-click on it, then select Start.
- You should redo the instructions for all the services.
- Thereafter, check for HTTP services.
- In case you have it, launch the command prompt.
- You should click on the Start and enter cmd into it, then hit the OK button.
- Select the Command Prompt, and right-click on it, then choose Run as administrator.
- Go to the command prompt and enter the pursuing command, then press the Enter key: net start http.
- Now, shut the command prompt and look for any perfections.
Turn off Windows Firewall
In case the user wishes to turn off the Windows Firewall, then they can pursue the mentioned instructions.
- Navigate to the Start and choose the Settings.
- After that, select the Updates and Security option.
- You should click on the Windows Security.
- Select the Firewall and Network Protection option.
- Choose the recently active network.
- Switch the toggle to disable the Windows Firewall.
- Finally, attempt to install the printer driver and look for any perfections.
Disable the Antivirus
In case the user wants to turn off the antivirus, then abide by the provided steps.
- Reach the ‘show hidden icons’ option in the taskbar.
- After that, select the Firewall button and right-click on it then choose the Disable temporarily option.
- Now, attempt installing the printer driver once more and look for any perfections.
Launch System File Checker
In case the user wishes to launch the system file checker, then they can pursue the mentioned instructions.
- You should click on Start on your system.
- Thereafter, input cmd into it and hit the Enter key.
- Select the Command Prompt, and right-click on it, then choose Run as Administrator.
- Go to the Command Prompt and input the pursuing command then press the Enter key: sfc /scannow.
- Now, after finishing the scanning process, reboot the system.
Celine Williams is an inventive person who has been doing intensive research in particular topics and writing blogs and articles on epson printer support and many other antivirus-related topics. She is a very knowledgeable person with lots of experience.