This blog will explain to you what a user needs to do when AOL Password Reset Not Working. 

It is quite a common issue which an AOL user might face when he or she forgets the password. Let’s first see the notifications that you will receive when you need to Reset AOL Desktop Gold Password. 

Similar Issue that Users Might Face

  • AOL Gold software password is not working
  • Desktop Gold App Can’t Recover Password
  • Recover Forgot Gold App Password
  • Cannot reset AOL gold password
  • Why Does AOL Desktop Gold not allow resetting my password?
  • How to Change AOL Desktop Gold Password

Reasons to Reset AOL Password

When you are not able to sign in to an AOL Gold account, you can reset the password. Some of the reasons to Reset AOL Password are:

  • Browser issues
  • After sending a spam content in the email
  • When you log into the account from several devices
  • The credit card information is stolen from the software account by a hacker.

Steps to Recover AOL Desktop Gold Password

The steps to Recover AOL Desktop Gold Password are communicated below.

Recover the password from the Password Manager 

  • First, sign in to your account to recover the password.
  • Select on the “Settings” button and proceed to the “Browser” button available on the left side of the Window.
  • Move to the password section, where you need to look for the password, saved by the username.
  • Click on the “Retrieve” button to display the password on the screen.

Desktop Won’t let you Reset Password

  • First, you need to log in to your account and proceed to the “Settings” button and click on the “Logout” button from all devices.
  • Next, ensure that you are not sending any message to a person’s spam content.
  • If you are, then you must get in touch with the Desktop Support to rectify the error.
  • After that, contact the bank and ask if your credit card has been used by anyone else or not.
  • If so, you need to block the card.
  • On behalf of that card, you can also ask for an alternative card.
  • Then, try to perform AOL Desktop Gold Password Reset and check whether you can do that or not.

Read below mentioned  troubleshooting guide if you get

AOL desktop gold login error on Microsoft Outlook

Steps on AOL desktop gold download Windows 

The desktop is not working even after resetting the password

  • Open the “Browser Window” and click on the three dots available at the top right corner.
  • After that, proceed to the “Settings” button and then move to the bottom of the page. Here you will notice a section stating saved password list.
  • Collect the list, and select on your email.
  • In case you are unable to find the password, you need to select the “Delete” option.
  • After doing this, the data present there will be removed, and you can now reset the password.

The End!

By following the above steps, you can either recover the password or reset it. Try it out and see which one method helps you. In case you are unable to rectify AOL desktop gold problems, you can give a call to the support team.