Bigpond Setting up or setup issues

Sometimes the users might stuck setting up or configuring their Bigpond account. Here we

mention some steps to resolve the issues:

1) Verify Credentials: The user must enter correct username and password for Bigpond

account.

2) Use the correct server settings: The users should use the correct server settings for

incoming (IMAP or POP3) as well outgoing (SMTP) which can be found on Telstra

website.

3) Secure connection settings: The port number and encryption settings should be matched

with the recommended configurations for secure connections of SSL or TLS

4) Check email client Settings: The users have to configure the email client settings with

appropriate server settings and authentication method.

5) Check internet connections: Most of the issues occur due to poor internet connection.

Make sure that the internet connection is active and working perfectly.

6) IPS Blocking: Certain ports may be automatically blocked by Internet Service Providers

(ISPs). So the users have to check the required ports are not blocked by ISP.

7) Clear cookies and cache: In order to resolve the issues the users can clear out cookies

and cache and try to access Bigpond Webmail through a web browser.

This step will help to resolve the issues regarding Bigpond Set up. If more information is

required for Bigpond set up then I suggest getting in contact with Bigpond customer service

for detailed information.

More Info: https://www.bigpondonlineservice.com/

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