QuickBooks is a game-changing accounting program for small and medium businesses. Amongst its notable features is the Multi-user mode. This feature allows multiple users to open the company file at the same time. This feature has, however, been facing many technical issues lately. These issues prevent users from opening it. In this article, we will look at the QuickBooks multi-user mode not working error – its causes and different ways to solve it.
What are the different causes that might lead to multi-user mode issues in QuickBooks?
Let us take a look at some of the primary causes that can trigger the multi-user mode not working problem –
- Hosting settings not configured properly
- System firewall or antivirus obstructing communication.
- The database server manager not able to open the company file.
- Windows file permissions not set correctly.
- QB Database server manager not installed.
- .ND files are corrupted.
How do we solve the problem of QuickBooks multi-user mode not working?
QuickBooks multi-user mode error is the most common problem. This is how you can get rid of the multi-user problem –
Solution 1: Download and run the QuickBooks tools hub program
- Make an exit from QuickBooks desktop.
- Go to the Intuit website, then Download the QuickBooks Tool Hub and install it.
- Run the tool to access its features
Solution 2: Install and run the QuickBooks file doctor tool.
- Run the QB Tool Hub.
- Select “Company file issues” < choose the option to “Run QuickBooks File Doctor”.
- Browse the company file and scan it using the File Doctor.
- Wait for the tool to finish the scan.
Conclusion
All the steps above should help you fix the problem of QuickBooks multi-user mode not working. But in case you are still unable to solve the issue or need any technical assistance, then feel free to reach out to us at 1-800-615-2347. Our QuickBooks error support experts will help guide you through the entire process.
